This website is designed and operated by MuscleFigures.com (‘we’, ‘us’, ‘our’).
MuscleFigures.com is located at 5 Betchworth Way, Tytherington, Macclesfield, Cheshire, SK10 2PA. United Kingdom.
Please read these terms and conditions carefully as they set out the rules for how we run the website and supply the goods which you may purchase through this website.
All product imagery and website design is the sole property of MuscleFigures.com (unless otherwise stated). The images, web design and text must not be reproduced, modified, distributed or used for any commercial purposes in any way without prior permission from MuscleFigures.com.
We will dispatch all orders within 5 business days from receiving the order. We offer flat rate shipping on all orders for the UK and overseas. UK orders will be dispatched via UK Royal Mail 1st Class. We use Royal Mail’s Airmail service to ship outside of the UK.
All of Royal Mail’s services offer compensation of up to £20.00, including international packages.
If your order value is over £20.00 only Special Delivery, ParcelForce and International Signed For offer compensation.
MuscleFigures.com cannot be held responsible for any delays caused by Royal Mail, ParcelForce or the Airmail system. For larger parcels, if you are not at home when the delivery arrives the item will be carded for pickup from your local post office.
TRADING WITH US
If you trade M.U.S.C.L.E. products with us we prefer to receive your items at our business address before we ship out our figures to you. This is a policy to help protect us from merchandise going missing at unknown addresses. We always provide proof of shipping.
Our returns policy only covers damaged goods, it does not cover change of mind. A returns request should be eMailed to MuscleFigures.com within 7 days of delivery and we will advise you accordingly.
The pricing of the figures and accessories featured in the Shop are by no means set in stone. The cost of a certain figure or M.U.S.C.L.E. accessory may well come down in price, or possibly even increase. This is due to several factors:
1. The number of figures or accessories in stock.
2. The cost of acquiring certain products.
3. Popularity of a figure or accessory.
4. Condition of a figure or accessory.
5. What products are currently circulating on other websites.
6. The length of time a product has been for sale on our site.
7. Promotions and discounts.
All prices stated are the responsibility of MuscleFigures.com. We reserve the right to change them at any time without prior notice. Any offers or promotions are run at our discretion and are valid until the date shown or until we decide to cancel them. We reserve the right to amend or cancel any offers or promotions at any time. Any offer or promotion is only for M.U.S.C.L.E. purchases unless otherwise stated.
SHOPPING WITH US
Please note the colours displayed on the website may not be completely identical to the products you receive. The colours may differ slightly due to studio lighting effects or specification of monitor/equipment you view the products on, the colours on the website are as close as possible to the original. This does not affect your statutory rights as a consumer.
DISCOUNT VOUCHERS / CODES
Please note that all discount vouchers and codes you may receive are valid for a 1 month period only. The code(s) will automatically expire after 1 month of the date of issue and will not be valid after that.
All transactions are handled through the secure online payment gateway, PayPal. You do not need a PayPal account to purchase via credit or debit card, PayPal will still securely process your payment. We do not store or retain your personal card details ourselves. We do not accept postal cheques and we cannot process payment over the telephone.
MuscleFigures.com reserve the right to make any changes to this website, product prices, our policies and our terms and conditions at anytime without prior notice.